In this 2-part online webcast from former U.S. Department of Justice attorney Michael Johnson, you will learn how to apply the research-based PEACE investigative interviewing method in the context of a workplace investigation. The PEACE method has been utilized for more than 25 years, and dozens of scientific studies have validated its effectiveness. As a result, several countries require its use in criminal investigations, and many employers around the world have now turned to it for workplace investigations.

Watch Sample Video

 

In this webcast, you will learn how to apply the PEACE method in your investigative interviews. You will also receive step-by-step guidance on how to complete all aspects of a workplace investigation. By examining videos and case studies, you will learn:

  • How to utilize the “Cognitive Interview” to gather more information from each witness
  • How to apply research-based methods for detecting signs of deception and truthfulness
  • The legal requirements for workplace investigations
  • A 6-step process for writing clear and concise investigative reports

COURSE AGENDA

Tuesday, December 12, 1 pm to 4 pm EST

PEACE Method of Investigative Interviewing

  • P: Preparation and Planning
  • E: Engage and Explain
  • A: Account, Clarification, and Challenge
  • C: Closure
  • E: Evaluation

Advanced Interviewing Techniques

In this section, you will learn how to apply the latest research related to investigative interviewing. Among other things, you will learn:

  • How to use a journalistic instead of a prosecutorial interview style
  • How to use the “Funnel Method” to gather all relevant information from each witness
  • How to utilize the “Cognitive Interview,” which is the most widely researched interviewing technique in the world
  • How to use, in certain cases, advanced questioning techniques proven to make it easier to differentiate between truthful and deceptive responses, such as:
    • Asking the person to draw the event
    • Asking the person to tell you what happened in reverse order
    • Asking unexpected questions
  • Why you should never reveal to a witness that you do not believe him or her until the end of the interview (or a subsequent interview)
  • How to respectfully challenge a witness whose answers contradict other witnesses or the evidence

Examining Credibility

Scientists have found that most stereotypical beliefs about deception are incorrect. For example, liars are NOT more likely to avoid eye contact or appear fidgety. In this section of the course, you will examine numerous videos and transcripts to learn what are accurate and inaccurate cues to deception and truthfulness. Among other things, you will:

  • Test your ability to spot deception or truthfulness by watching a video of a suspect interview
  • Learn how to strategically approach “he said/she said” cases or cases where there are no eyewitnesses
  • Learn which cues to deception have been scientifically validated and which are based on myth
  • Learn why cues related to “cognitive effort” are much more predictive of deception than cues related to nervousness
  • Learn cues to deception and truthfulness related to verbal content and verbal style
  • Learn linguistic cues to deception and truthfulness
  • Learn the few non-verbal cues that are associated with deception

Wednesday, December 13, 2017, 1 to 4 pm EST

Legal Requirements of Workplace Investigations

By analyzing several case studies, you will receive step-by-step guidance on how to handle difficult legal and practical dilemmas that investigators often face. Among other things, you will learn the answers to the following questions:

  • How many investigators should be present during an investigative interview?
  • What do I do if an employee refuses to be interviewed or otherwise cooperate?
  • What should I do if the accused brings an attorney, co-worker, or friend to the investigative interview?
  • Under what circumstances should I reveal the names of witnesses?
  • What are the factors to consider in imposing discipline?

Writing Investigative Reports

You will learn, among other things:

  • How to use the investigative report to plan and continually update your investigation strategy
  • What to include, and not include, in the report to ensure that it is legally defensible
  • How to best document facts and credibility determinations
  • How to maintain attorney-client privilege, where applicable
  • How to overcome “writer’s block” to greatly increase the speed at which you write
  • How to write a report that is not only comprehensive but also clear and concise
Faculty Member
Michael Johnson
Clear Law Institute

Michael W. Johnson, CEO of Clear Law Institute, is a former U.S. Department of Justice attorney. He has trained thousands of lawyers and other professionals to effectively interview witnesses and spot deception. He has provided training to organizations such as Google, the EEOC, the United Nations, and the Metropolitan Police Department of the District of Columbia. His investigative training has been featured in articles in the Wall Street Journal and the New Yorker. He is a graduate of Duke University and Harvard Law School.

Credit values for your jurisdiction are for one session of this multiple session webinar.
You will receive credit for each session that you attend.

CLE Credits (Law)

CreditValueTypeFormat
NALA--Credit not available
NFPA--Credit not available
AL3.0 General
On-Demand/Recording
AK3.0 General
On-Demand/Recording
ARNot Available General
On-Demand/Recording
AZ3.0 General
On-Demand/Recording
CA3.0 General
On-Demand/Recording
CO3.5 General
On-Demand/Recording
CT3.0 General
On-Demand/Recording
DE3.0 General
On-Demand/Recording
FL3.5 General
On-Demand/Recording
GA3.0 General
On-Demand/Recording
HI3.0 General
On-Demand/Recording
IA3.0 General
On-Demand/Recording
ID3.0 General
On-Demand/Recording
IL3.0 General
On-Demand/Recording
IN3.0 General
On-Demand/Recording
KSNot Available General
On-Demand/Recording
KY3.0 General
On-Demand/Recording
LA3.0 General
On-Demand/Recording
ME3.0 General
On-Demand/Recording
MN3.0 General
On-Demand/Recording
MO3.5 General
On-Demand/Recording
MS3.0 General
On-Demand/Recording
MT3.0 General
On-Demand/Recording
NC3.0 General
On-Demand/Recording
ND3.0 General
On-Demand/Recording
NENot Available General
On-Demand/Recording
NH3.0 General
On-Demand/Recording
NJ3.5 General
On-Demand/Recording
NM3.0 General
On-Demand/Recording
NV3.0 General
On-Demand/Recording
NY3.5 Areas of Professional Practice (NY)
On-Demand/Recording
OH3.0 General
On-Demand/Recording
OK3.5 General
On-Demand/Recording
OR3.0 General
On-Demand/Recording
PA3.0 General
On-Demand/Recording
RINot Available General
On-Demand/Recording
SCNot Available General
On-Demand/Recording
TN3.0 General
On-Demand/Recording
TX3.0 General
On-Demand/Recording
UT3.0 General
On-Demand/Recording
VANot Available General
On-Demand/Recording
VT3.0 General
On-Demand/Recording
WA3.0 Law and Legal Procedure
On-Demand/Recording
WI3.5 General
On-Demand/Recording
WV3.5 General
On-Demand/Recording
WY3.0 General
On-Demand/Recording

In some CLE states, the course will be submitted to the bar after you register. If for any reason the course is not approved, we will fully refund your registration fee. If a state is listed on this course, then we are confident the course fits that state's standards and already is or will be approved for credit.

HR Credits

CreditValueTypeFormat
HRCI3.0 General
On-Demand/Recording
SHRM3.0 General
On-Demand/Recording

Compliance Credits

CreditValueTypeFormat
CCB3.5On-Demand/Recording

For Compliance courses, we have listed the credit we believe this course is eligible for. After completing the course, you will receive instructions for submitting the course to the Compliance Certification Board (CCB). This education activity has not been submitted to the Compliance Certification Board (CCB)®for review or approval of its educational content. Please [email protected] directly regarding the applications and documentation necessary to submit applicable compliance related education to CCB for their review.

100% of attendees recommend this webinar

5 out of 5 stars
from 13 customer reviews

Comment

5 out of 5

One of the best, most comprehensive and focused CLE I have ever attended.

Great.

Comment

5 out of 5

Slides were very good. Towards the end, slides could have the bad language and the better language for later reference.

Comment

5 out of 5

I thought Michael presented very clearly and used some good humor at times which I enjoyed!

Comment

5 out of 5

Comment

5 out of 5

The session was effectively presented and it was clear how I can apply these principles in my investigations right away.

Comment

5 out of 5

The presenter was engaging and drew upon the fact that many of us actually have performed many investigations – getting us to admit our challenges and showing us how to address them.

Comment

5 out of 5

Good practical examples of real life situations – made for easier application of material and best practices material.

Comment

5 out of 5

Very interactive, presented with humor (that keeps everyone engaged). There were videos to view with scenarios. Superb.

Comment

5 out of 5

It was very enjoyable and eye-opening. Everything we’ve been taught is challenged, and important information was provided to assist in investigations.

Comment

5 out of 5

He is an exceptional speaker and very knowledgeable. Enjoyed the case studies and interaction with the audience. His use of humor is wonderful too.

Comment

5 out of 5

Mr. Johnson was a complete surprise and delight and obviously knows his stuff. I have been in those situations where obviously someone is not telling the truth but how to tell?!! This was not only educational but entertaining!

Comment

5 out of 5

The speaker’s presentation style made the session very enjoyable and the content was fantastic as it really challenged how we have been trained over the years.

Comment

5 out of 5

Michael’s style is engaging, if not riveting. He knows how to keep the audience involved and thinking, remains open to questions and differing opinions, and encourages audience interaction. He brings the subject to life and illustrates questions in a meaningful way.

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