Research says that as much as 40% of individuals in the workforce demonstrate shy behavior. In this practical webinar, you will learn hands-on, practical information regarding how to work with employees whose behavior in the workplace is shy, quiet, and/or introverted. This includes how to manage and/or report to quiet, shy, or introverted employees, and how to successfully work with those who demonstrate this behavior in the workplace. You will learn a range of methods and tools for bringing forward the best from these employees or supervisors, while still respecting their individual style preferences.
Among other things, you will learn about:
- The Shy Employee
- What does it mean to be “shy?”
- What causes shyness?
- When is shyness appropriate? What are the benefits? The drawbacks?
- What industries and jobs are shy people most likely to show up in?
- What kind of behavior can you expect from shy employees?
- What effect does the person’s shyness have on you? Do you respond or react?
- What are some success strategies for dealing with shy employees?
- What are some success tips to bring shy employees’ professional best forward?
- Handling the Shy Employee
- How to give feedback
- How to use effective phrasing
- The POR Method™
- Key coaching concepts
- Listening to learn
- Additional success tips
Upon course completion, you will be able to:
- Define shyness and the many ways quiet or shy people approach work settings
- Describe the demonstrated value quiet or shy employees bring to organizations
- Identify success strategies for dealing with quiet or shy employees,
- Describe how the POR method and coaching are valid approaches for handling quiet or shy employees
Field of Study: Business Management & Organization
Program Level: Intermediate
Credit Type: Group Internet Based for the Live Program