Diversity, Inclusion, and Unconscious Bias in the Workplace Training

Why Train on Diversity, Inclusion, and Unconscious Bias?

Researchers have found that diverse and inclusive workplaces boost employee morale, increase customer satisfaction, and improve profit margins.  Promoting a diverse and inclusive work environment, however, requires more than just eliminating intentional acts of discrimination.  Instead, we must also attempt to understand how unconscious biases can impact the decisions we make and our interactions with others in the workplace.


Course Content

In this interactive session, attendees explore the nuances of the following topics:

  • Diversity and Inclusion Benefits
    • Strategic benefits
    • Financial benefits
  • What is unconscious bias and why does it occur?
    • Intentional vs. unintentional discrimination
    • Why our brains create schemas and generalizations to process information
    • How our brains often make quick “gut instinct” decisions and then rationalize our decisions afterwards
    • Why we exhibit biases
  • What types of biases may we exhibit?
    • Biases based on individual characteristics such as race, gender, national origin, age, weight, height, disability, sexuality, and attractiveness
    • Cognitive errors such as affinity bias and confirmation bias
    • How to measure your level of biases with the Implicit Association Test (IAT)
  • How do we prevent unconscious bias from impacting our workplace decisions and behavior?
    • Recruiting and hiring
    • Interactions with co-workers and others in the workplace
    • Meetings
    • Assignments
    • Promotions
    • Performance evaluations
  • How can we minimize biased decision making in the workplace?
    • Situational factors
    • Personal factors
    • The importance of bystander intervention
    • Goal setting exercise
    • Perspective-taking exercise

Course Delivery

This 90-minute session is presented live using video-conferencing software such as Zoom or WebEx.  The course uses numerous case studies and research studies to foster discussion among participants.

Hands in teamwork

About the Presenter

Michael Johnson, CEO of Clear Law Institute, leads this training.  As a former civil rights attorney in the United States Department of Justice.  Mr. Johnson investigated and litigated workplace harassment and discrimination cases against employers around the country.

Mr. Johnson has provided training for organizations around the world, such as Google, FedEx, PBS, the WorldBank, and the EEOC.  His training has been featured in articles in the Wall Street Journal and the New Yorker magazine.  He is a graduate of Duke University and Harvard Law School.

Clear Law Institute provides online and in-person training on HR, compliance, and legal topics for more than 1,000 organizations around the world.

Clear Law Institute provides online compliance training for more than 1,000 clients, including:

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