Online Unconscious Bias Training: Promoting a Diverse and Inclusive Workplace

  • Interactive, online training
  • Addresses wide variety of implicit biases
  • Practical guidance on reducing the impact of bias at work
  • Users can take on computer, tablet, or mobile device
  • We handle all tech support
  • Our course is available in English, Spanish, German, and French
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Unconscious Bias Menu

What is Unconscious Bias?

Researchers have found that diverse workplaces boost employee morale, increase customer satisfaction, improve workplace culture, and improve profit margins.  Promoting a diverse and inclusive work environment, however, requires more than just eliminating intentional acts of harassment and discrimination.  Instead, we must also attempt to understand how unconscious bias and implicit bias can impact the decisions we make and our interactions with others in the workplace.

Unconscious bias happens when people make decisions that are implicitly based upon characteristics of another without even realizing or intending to do so. When unconscious bias occurs in the workplace, employers are at risk from a legal and human resources standpoint. Effective inclusion training can help employees understand that unconscious biases exist and help them take steps to reduce the likelihood that such biases will impact their decisions and interactions with others in the workplace. An inclusion training course can provide employees practical guidance and help foster a diverse and inclusive workplace.

Unconscious biases are sterotypes or assumptions that a person makes about a certain group of individuals outside of their own conscious awareness. Unconscious biases can include all types of bias, like gender bias, racial bias, LGBTQ bias, age bias, disability bias, religious bias, and over 150 more types of unconscious bias. Clear Law Institute’s CEO, Michael Johnson, recently published an article on Why Unconscious Bias Training for Employees is Essential.  You can read the article here.

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Instructional Design

Clear Law’s interactive online training goes beyond detailing the benefits of a diverse and inclusive workplace to focus on practical steps that employees can take to help achieve this goal.  Specifically, the course challenges learners to explore the nuances of unconscious, implicit biases, and how our own biases can impact our judgements and decisions about others at work.

The unconscious bias training addresses a wide variety of hidden biases, common examples are those based on race, gender, religion, national origin, disability, age, and sexual orientation.  The training also addresses biases based on a variety of personal characteristics such as height, weight, and attractiveness.

The training focuses on providing practical guidance that learners can implement immediately in their workplace to help reduce the negative impact of bias and promote a diverse and inclusive workplace culture.

Unconscious Bias Game
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Accessibility
Accessible to Users with Disabilities

Unlike most workplace harassment training providers, Clear Law Institute ensures that its training is accessible to users with disabilities as required by the Americans with Disabilities Act. Clear Law's training meets not only Section 508 requirements but also the strict requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA Success Criteria.

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Course Versions and Languages

Clear Law offers two versions of this interactive, online training.

  • Non-Managers: 30 minutes
  • Managers: 40 minutes

The managers version includes the same content as the non-managers course and also addresses techniques for reducing unconscious biases relating to:

  • Recruiting and Hiring
  • Assignments, Performance Assessments, and Promotions

Many clients choose to provide all employees the 40-minute version, as it can be helpful for all employees to understand management efforts for managing unconscious bias and creating a more inclusive workplace culture.

Languages

The training is currently available in English, Spanish, French and German and can be made available in any language.

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Unconscious Bias Course Content

What is unconscious bias and why does it occur?

  • Intentional vs. unintentional discrimination
  • Why our brains create schemas and generalizations to process information
  • How our brains often make quick “gut instinct” decisions and then rationalize our decisions afterwards
  • Why we exhibit implicit biases

 

Types of Unconscious Bias

  • Implicit biases based on individual characteristics such as race, gender, national origin, age, disability, gender identity, height, weight, and attractiveness
  • How to measure your level of bias with the Implicit Association Test (IAT)
  • How everyone exhibits some type or types of bias
  • Why people can exhibit bias against their own personal characteristics

 

Unconscious Bias and the Workplace

  • How implicit bias can impact the workplace
  • Examples of bias relating to gender, race, sexual orientation, and gender identity

 

How do we “interrupt” unconscious bias from impacting our workplace decisions and behavior?

  • Why is it difficult to eliminate implicit bias
  • How to become aware of which particular biases you may exhibit
  • How to question our automatic assumptions
  • Avoiding labels
  • Allyship: How to become an ally in the effort to reduce the impact of implicit bias in the workplace
  • Bystander Intervention: What to do if you experience or witness bias in the workplace
  • How to speak up
  • Interactions with co-workers and others in the workplace
  • Meetings
  • Assignments
  • Promotions
  • Performance evaluations

Recruiting and Hiring (Manager Version)

  • How to minimize the impact of implicit bias in the recruitment and hiring process
  • Job descriptions
  • Use of word-of-mouth recruiting
  • Reviewing resumes
  • Interviews

 

Assignments, Performance Assessment, and Promotions (Manager Version)

  • Work assignments
  • Task assignment assessments
  • Performance assessments
  • Promotion decisions
  • Expanding the promotion pool of candidates

 

Diversity and Inclusion

  • Impact of bias on organizational effectiveness
  • Strategic benefits of diverse and inclusive workplaces
  • Financial benefits of diverse and inclusive workplaces
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Live, Instructor-Led Training

In addition to the self-paced online training described above, Clear Law Institute also provides live, instructor-led training on diversity, inclusion, and unconscious bias.  These sessions are presented using video-conferencing software as Zoom, Teams, or WebEx.

  • Clients choose instructor-led training:
    • To train all employees as an alternative to self-paced online training
    • To train a subset of their employees (such as their executive team), or
    • As a supplement to the self-paced online training.  With this option, all employees take the self-paced training and then Clear Law facilitates live discussion groups.

Each of our instructor-led sessions is led by university professors who focus their research on DEI issues or employment lawyers with experience and expertise in diversity and inclusion efforts.

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Policy Reviews and Consultation

In addition to providing online self-paced and instructor-led training, Clear Law is also available to:

  • Review or help create your diversity and inclusion policies
  • Consult on your efforts to establish a diverse and inclusive workplace
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Clients

Companies
Government
Nonprofit & Education
Healthcare

Testimonials

Christine Berry

Director of Learning and Development , State of Massachusetts
"Everyone here is absolutely thrilled about working with Clear Law Institute as partners. I personally have never had an external vendor be as supportive, responsive and flexible."

Renee Grady-Taylor

HR Manager, Ramona Tire, Inc
“For any company looking to stay compliant by providing mandated training for your employees, look no further! Clear Law Institute has supplied our business with training for years and they are wonderful. I checked around and put myself through a few other companies on line training and Clear Law has them beat. Their pricing is fair and I cannot begin to say enough about their service team. They provide me with quick and professional responses every time! Do yourself and your company a favor, leave the teaching to Clear Law Institute, you won’t be sorry. ”

Dan McAllister

Vice President, People Relations & Operations, City Year, Inc.
"Clear Law’s content is excellent and the back-room services our Human Resources team has received from Clear Law are absolutely top-notch."

Larry Ryan

Central Staff Services
“My experience with Clear Law Institute has been nothing but positive. I was up and running ahead of the production time I was given during my initial set up. Clear Law Institute handled registering my employees and their response rate to any updates is super quick. It is very hard to sum up how efficient the use of Clear Law has been for our company to help our over 700 employees complete their Preventing Workplace Harassment Training. The training runs itself.”

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