While many business owners and managers have profitable, innovative product ideas, their enterprises are not as successful as they could be. This is typically due to the lack of a basic foundation and understanding of the tools and techniques needed to successfully manage a business. In this practical webinar, you will receive a detailed overview of the essential tools and techniques needed to successfully manage a business.
You will learn about the following topics:
- Business Plan: Essential components and how to develop
- Customer Service:
- Customer concerns that require constant focus
- The need to focus on process vs. product to match customer perception
- Customer focus rules
- Basic pricing concepts
- How to set prices and fees
- Key elements of customer pricing expectations
- How to manage business and personal finances
- How to control costs, cash, and credit
- How to save and reinvest profits to grow the business
- Cost Control:
- Keys to controlling costs
- Three types of costs and how to control each
- Cost control cautions
- Cash availability and control is critical
- How to develop cash projections to ensure constant availability
- How to manage your cash to cash cycle
Upon course completion, you will be able to:
- Craft a Business Plan: Blueprint for success and raising capital
- Improve Customer Service: Your competitive edge and opportunity to provide solutions and not just service
- Address Pricing: Pleasing comes before pricing
- Assess Finances: Simple concepts of separating business and personal finances
- Implement Cost Control: Keys and cautions to cost control
- Develop and Manage Cash Projections: The most essential component to business success
Program Level: Beginner
Field of Study: Business Management and Organization
Credit Type: Group Internet Based for the Live Program.
Carl Young Consulting
Carl Young is the owner of Carl Young Consulting, and is an author, speaker, trainer, consultant, and coach. He is a former CFO of a $275M, high growth technology-based company, former Senior Financial Associate of a major consulting firm, and former CEO of his own small parts manufacturing company. He has over 25 years of senior level business management, finance, and accounting experience. Mr. Young holds an MBA and has completed graduate studies in Accounting and Taxation.
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Clear Law Institute is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.learningmarket.org. For more information regarding administrative policies such as complaint and refund, please see the tab above on our Money-Back Guarantee or contact us at 703-372-0550.
CPE Credit - Maximum Credit Hours: Please see above. You must attend at least 50 minutes to obtain credit. Fields of Study: Please see above. Teaching Method: Lecture. Upon completion of this course, you will receive a certificate of attendance. Final approval of a course for CPE credit belongs with each state’s regulatory board.
Clear Law Institute has registered with the Texas State Board of Public Accountancy as a CPE Sponsor. This registration does not constitute an endorsement by the Board as to the quality of our CPE Program.
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Can I still receive Continuing Education Credits if I view the webinar recording instead of the live presentation?
In most cases, the answer is yes. Recorded webinars are not eligible for CLE credit in the following states: AR, KS, MS, NE, and RI. In all other jurisdictions, recorded programs are eligible for credit. In addition, CPE credit is not available for recorded webinars. Please note that recorded webinars are only eligible for a certain period of time based on the jurisdiction. To ask about your specific type of Continuing Education Credit or the requirements in your jurisdiction, please call us at 703-372-0550 or contact us.
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