In Part 3 of this 4-Part webinar series, you will learn about important topics concerning email communication including:
- Email length
- Response time
- Subject lines
- Formality, and
- The phrase “I hope all is well.”
Among other things, you will examine:
- The rules for writing outside of business hours
- How often to Cc (and Bcc)
- Out-of-office messages
- Marking emails urgent
- Drafting with an empty “To” field
- Forwarding long email chains
- Remembering your attachments
- Using “you” instead of “I”
- Email greetings and sign-offs
Upon course completion, you will be able to:
- Follow the etiquette of email communication
- Adopt a writing style for emails that is friendly, yet professional
- Conceptualize how your readers want your messages to look
- Increase the percentage of your emails that receive a reply
Advanced Preparation: None
Field of Study: Communications and Marketing
Program Level: Intermediate
Credit Type: Group Internet Based for the Live Program.
Write To Excite
Ryan Standil is the President of Write To Excite, which is an organization that offers seminars on legal writing and business writing. Prior to becoming a writing instructor, Mr. Standil worked at a corporate law firm and as a proposal writer at an investment bank. He attended Western University, in Ontario, Canada, where he graduated from the HBA program at Ivey Business School and the JD program at the Faculty of Law.
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CPE Credit - Maximum Credit Hours: Please see above. You must attend at least 50 minutes to obtain credit. Fields of Study: Please see above. Teaching Method: Lecture. Upon completion of this course, you will receive a certificate of attendance. Final approval of a course for CPE credit belongs with each state’s regulatory board.
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