There are several questions about instructional design and course administration that employers should ask any harassment prevention training provider. Those questions and their answers are listed below.
- Does the course utilize story-based learning?
- Does the course preach the obvious?
- Does the course utilize learning games?
- Does the course include a pass-fail test?
- How will you deliver the course and track course completion?
- Will you have to provide technical support to your users?
Does the course utilize story-based learning?
PowerPoint or parables—which is more effective? For thousands of years, humans have learned best through stories. Clear Law online harassment training presents dozens of nuanced scenarios—many of which are based on actual cases. After each scenario, the learner is asked a question and then receives feedback.
Does the course preach the obvious?
Instead of lecturing employees with a simplistic list of “do’s” and “don’ts,” harassment training should focus on exploring the nuances of “gray area” situations that employees may face in real life. For example, Clear Law’s course includes an exercise where learners can see how a decision to report or not report harassing behavior can impact others.
Does the course utilize learning games?
Does the course try to engage users by using interactive learning games? For example, Clear Law’s course uses a “Family Feud” type game where learners try to enter all the characteristics protected by harassment law.
Does the course include a pass-fail test?
Pass-fail tests can cause legal problems in compliance training. What do you do if an employee fails the course? Clear Law’s course utilizes a “No-Fail” assessment that ensures that every employee masters the course content—without allowing anyone to fail. To complete the course, the employee must complete the Harassment Pyramid. Each pyramid cell represents a major principle taught in the course. If the learner misses the first question in a cell, the course provides the learner feedback and then provides another question on the same topic. The user cannot complete the course before correctly answering a question in each cell.
View Harassment Course Demo
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How will you deliver the course and track course completion?
Clear Law Institute makes delivering the course to your employees effortless. We will either: (1) Notify your employees of the need to take the course and send you periodic reports on who has completed the course, (2) Train you in 10 minutes to administer our robust but user-friendly Learning Management System (“LMS”), or (3) Load the course onto your LMS and fully test it to ensure there are no problems.
Will you have to provide technical support to your users?
You should not have to become a computer support specialist to roll out a harassment course to your employees. Unlike many online course providers, Clear Law provides technical support to your employees at no additional cost. If an employee has a problem with the course, they will call Clear Law, not you.
About the Author
Michael Johnson, CEO of Clear Law Institute, is a former U.S. Department of Justice attorney who brought one of DOJ’s first “pattern or practice” sexual harassment cases. He has provided training and consulting on harassment prevention or investigations to organizations around the world, such as the EEOC, the United Nations, and Google. He is a graduate of Duke University and Harvard Law School. Read more about Michael here.