Bystander Intervention Training

  • Meets the 1-hour, annual bystander intervention training required by law in Chicago
  • Accessible for users with disabilities, as required by law
  • Part of Clear Law's research based DEI Curriculum
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Course Overview

Bystander Intervention Course Menu

Bystander Intervention is when a witness, or bystander, steps in to diffuse harassment or other inappropriate behavior. Bystander intervention could also mean speaking out against more subtle behaviors like implicit bias, that might be more difficult to spot, but are still harmful in the workplace.

In this course, you will learn:

  • What the Bystander Effect is and what causes it

You will also learn about the three “I’s”

  • How to identify actions or statements that call for interruption. This includes harassment, discrimination, and microaggressions.
  • How to intervene or interrupt safely and effectively using strategies that work for you and the situation
  • How to follow up on the situation for maximum impact 

Who Should Take Bystander Intervention Training?

Bystander intervention training is one of the most effective ways to teach employees within your organization to not only address, but prevent harassment in the workplace.  The Equal Employment Opportunity Commission (EEOC) recommends that all employees take Bystander Intervention training nationwide. 

Several jurisdictions have requirements for bystander intervention training and recently, the Chicago City Council passed an amendment to the city’s sexual harassment laws. The amendment states that in addition to sexual harassment prevention training, “all employees must participate in one hour of bystander training annually.” Our 1-hour training course meets the new requirements and will ensure your organization is legally compliant. 

Bystander Intervention Scenario

Bystander Intervention Course Topics

Learners who complete this course will be able to:

  • Describe what causes the Bystander Effect and why Bystander Intervention is important
  • Identify actions or statements that call for interruption, including harassment, discrimination, microaggressions, and examples of both explicit and unconscious bias
  • Interrupt or intervene in those situations safely and effectively by:
    • Understanding the different approaches to de-escalation
    • Considering which approaches work best in certain types of scenarios
    • Supporting targets of bias and being allies for marginalized individuals or groups
  • Impact the workplace culture through appropriate and positive follow up after the situation

What is the bystander effect?

  • The Diffusion of Responsibility theory of group conflict
  • Reasons why people don’t intervene in conflict
  • The roles individuals in a group play in conflict scenarios
  • How our brains often make quick “gut instinct” decisions and then rationalize our decisions afterwards
the bystander effect
When to Intervene as a Bystander

When to intervene?

  • How to identify harassing behavior
  • Recognizing subtle acts of bias and discrimination that can cause harm to others
  • Real world scenarios
  • Examples of discrimination, implicit bias, and microaggressions

How to intervene?

  • Safe strategies for de-escalation, including the 3 D’s: Direct, Distract, and Delegate
  • Practicing the skills to interrupt bias effectively using strategies that work
  • Confidence-building practice
  • Following up after a conflict
  • Leading difficult conversations
  • How to speak up
  • Interactions with co-workers and others in the workplace
Accessible to Users with Disabilities

When providing online compliance training, many employers violate the Americans with Disabilties Act because their training is not fully accessible to users with disabilities. The EEOC has sued several employers in recent years, in part for not providing accessible training. This year, the U.S. Department of Justice issued “Web Accessibility Guidance Under the Americans with Disabilities Act” and noted its renewed focus on suing companies for violationg this guidance.

Clear Law Institute complies with not only Section 508 of the Rehabilitation Act but also the much stricter requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.

Customized Content

Standard Customizations

We can include your logo, relevant policies, workplace images, and an introductory message from a senior official in your organization. We can also make customizations to the course content to suit your organization's needs. 

Advanced Customizations Available

Clear Law Institute can customize the course further to meet your organization’s training needs. We can even have scenarios take place in your workplace environment.

Policy Review & Acknowledgement

Users can be required to certify that they have read and understood your organization's relevant policies, which is included in the training. 
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Course Administration

harassment training menu laptop

Access on All Devices and Bookmarking

Training progress is synced across all devices: computers, tablets, and mobile devices. Users can start the online training on one device and finish on another. The course does not have to be completed in one sitting: when a user returns, the course will resume where they left off.

Course Administration

We make delivering the course to your employees effortless. We will either:
  • Notify your employees of the need to take the course and send you periodic reports on who has completed the course;
  • Train you in 10 minutes to administer our robust but user-friendly Learning Management System (LMS);
  • Load the course onto your LMS and fully test it to ensure there are no problems. We have experience delivering the training to millions of users on a variety of Learning Management Systems.

Tier 1 Technical Support Provided

You should not have to become a computer support specialist to roll out a harassment course to your employees. Unlike many online course providers, we provide technical support to your employees at no additional cost for all of our training courses. If any employee has a problem with the course, they will call us, not you.


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