LCCC-1853

Navigating Difficult Conversations at Work – On-Demand

Original Recording Date: April 10th, 2017
Duration: 75 minutes

As a leader or manager, difficult conversations are inevitable in any workplace and in many settings. These conversations can create unhappiness, stress, and tension. They can also impair and even destroy relationships.

While difficult conversations cannot be avoided, you can learn how to handle them more effectively. Managing difficult conversations effectively will improve relationships and productivity in the workplace. In this webinar, you will learn how to navigate through these challenges. Upon completion of this course, you will be able to:

  • Understand the nature of difficult conversations and how to handle them.
  • Use empathy in a way that minimizes negative responses and strengthens relationships.
  • Apply best practices for preparing, initiating, and delivering the conversation.
  • Discover how to generate solutions and bring the conversation to a close.

View Continuing Education Credit

HR

This program has been approved for 1.25 (General) recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.

Clear Law Institute is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP. This program is valid for 1.25 PDCs.

Tom Bux


About the Presenter

Tom Bux is the Director of Workforce Training at Lehigh Carbon Community College, where he focuses on positive workplace development, including management, communication, and interpersonal skills in the workplace. Mr. Bux is an approved DiSC facilitator, and has work published in the Lehigh Valley Business Journal. He is a graduate of Penn State University.

Group Discounts

icon-groupIf you add more people from your organization, the registration fee for each person will be discounted as described below. The discount will be automatically applied during checkout.

2-4

$149
25% Off

5-9

$133
33% Off

10+

$99
50% Off

On-Demand

icon-webinar-smShortly after you register, we will email you a link to view the webinar recording and a PDF of the presentation materials. You will be able to view the webinar recording as many times as you wish for up to 1 year.  If you have any questions, please contact us.

Access Everywhere

Access the recorded webinar at any time on your computer, tablet, or smartphone.

Money-Back Guarantee

If you’re not satisfied with the course, we will promptly refund your money.

All-Access Membership

icon-membershipJoin our all-access membership program to participate in this webinar and any live or recorded webinar for a flat annual fee.

Learn More

FAQs

Any questions?  Please view our FAQs page or contact us.

$199

Group Discounts

icon-groupIf you add more people from your organization, the registration fee for each person will be discounted as described below. The discount will be automatically applied during checkout.

2-4

$149
25% Off

5-9

$133
33% Off

10+

$99
50% Off

On-Demand

icon-webinar-smShortly after you register, we will email you a link to view the webinar recording and a PDF of the presentation materials. You will be able to view the webinar recording as many times as you wish for up to 1 year.  If you have any questions, please contact us.

Access Everywhere

Access the recorded webinar at any time on your computer, tablet, or smartphone.

Money-Back Guarantee

If you’re not satisfied with the course, we will promptly refund your money.

All-Access Membership

icon-membershipJoin our all-access membership program to participate in this webinar and any live or recorded webinar for a flat annual fee.

Learn More

FAQs

Any questions?  Please view our FAQs page or contact us.