Most employers have adequate policies on reasonable accommodations of disabilities and religious practices. However, such policies are not effective unless all supervisors and managers have been trained how to properly apply those policies to the situations that they may encounter in real life.
Through a series of scenarios and interactive exercises, participants will learn practical skills for handling accommodation requests and other disability and other disability issues. Among other things, the course addresses the following questions:
- Must an applicant with a hidden disability disclose that disability during the hiring process?
- What questions can I ask about an applicant’s disability during the hiring process?
- How do I respond to questions from those who are seeking a reasonable accommodation?
- Who in my organization should I contact when I receive a request for a reasonable accommodation?
- Can I ask an applicant or employee to provide documentation of his or her disability?
- How do I balance an employee’s request for a reasonable accommodation with the business needs of my organization?
- What are my responsibilities for maintaining the confidentiality of disability-related information?
The course will address common types of religious accommodations requested by employees, and the factors to take into consideration when determining whether a requested accommodation would cause undue hardship. The course will also address how to respond when:
- A requested accommodation seems contrary to the employer’s policy
- Several employees present competing interests
- Customers or clients disregard an employee’s right to accommodation of religious practices
- More than one possible accommodation is available
The course can be delivered on-site at your location or using webinar technology your supervisors can attend at their desks at a time convenient for them.
Employment Law for Supervisors Series
This course is part of the “Employment Law for Supervisors” series.